August 6th, 2008
All Balanzza Digital Luggage Scales carry a limited One Year warranty for the original owner covering any defect in materials and parts. This warranty provides that defective Balanzza Digital Luggage Scales will be repaired or replaced at our option, at no charge for parts and labor, and does not cover damage caused by accident, misuse, improper maintenance or modification.
To return Balanzza for repair or replacement, please ship the unit in a protected box prepaid and insured to:
Balanzza 1155 NW 159th Drive,
Miami FL. 33169
Please enclose a note describing the reasons for the service/repair request, your return address and a daytime phone number where you can be reached. All Balanzza mailed within the USA must include a $7 check or money order for shipping and insurance. International rates vary. Balanzza does not assume responsibility for damaged luggage or any item being weight with a Balanzza.
Do not attempt to disassemble your Balanzza by yourself. Such action will void the manufacturer’s warranty.